Testimonials

Real Experiences

Highly recommend

March 11, 2026

So happy we found you. Great customer service, always on time and friendly drivers. We have used Cello’s multiple times and cant say enough good things! A totally different experience than using Uber!

Jack and Katy

Professional, Reliable, Courteous Service

March 11, 2026

Cello Car Service offers reliable, superior black car service. Otto was flexible to accommodate extensive travel delays that pushed a recent JAX pick up from 10pm to 1:30am. So grateful we always use Cello and can count on Otto.

As recent relocates to Del Webb Nocatee, we’ve reached out to Otto for recommendations on other services in the area. For example, Otto was also able to connect me with a home concierge service that helped me out in a pinch when a pricey rug was delivered to my home while traveling.

Julie Blanford

Otto what a gent and what a service!

March 11, 2026

Otto is such a gent! On our latest journey to the airport it was pouring with rain and he wouldn’t let us get wet at all, insisting on helping with our luggage and making sure we were comfortable from the moment we stepped outside.

We always have a great chat with Otto, he’s so genuine, friendly, and courteous. He goes the extra mile every time, making sure the temperature is just right and that we have water on hand. After a long journey from Manchester to Orlando, we were absolutely parched, so that thoughtful touch meant a lot!

He’s always on time, totally reliable, and provides consistently excellent service. Truly a 5-star experience every time. Thanks Otto, see you soon!

Heather Peet

Excellent Car Service

October 31, 2025

Outstanding car service provided by Otto. The vehicle was exceptionally clean and the entire experience was smooth and reliable. I highly recommend Cello’s car service for any transportation needs.

Allison Caplan

Professional Service at the Highest

September 28, 2025

Otto picked 5 of us at our home for our ride to the airport for a Greece/Italy cruise. Service was superb, would not let us touch our luggage, loaded professionally and with care! Arrived home 16 days later and Otto was right there in the arrival lane waiting. Excellent communication, followed our flight all the way from Venice to Toronto and JAX.

You want excellent service, communication, professionalism and camaraderie THIS is your COMPANY 😃😃

Thanks Otto

Kevin Wait

Response from cello car service

Thank you for those kind words. I’m glad we met and exceeded your expectations and it was so nice to meet you all.

My driver, was punctual, professional, and friendly, making both trips to and from the airport stress-free. The vehicle was clean, extremely comfortable, and well-maintained, ensuring a smooth and relaxing ride. I really appreciated the safe and reliable service and will definitely use him again for future travel. Highly recommend!

Very reliable, transparent and professional. My driver Otto was an absolute delight. Very professional and great conversation. Will definitely be using again in the future.

My wife and I used Cello’s Car service for a recent trip to St. Augustine. Otto was polite and professional. He gave us lots of suggestions about where to eat and visit while in St. Augustine. We highly recommend his service.

I was very pleased with the service I had with this company. Otto was prompt for both rides I took with him, to and from the JAX airport. His SUV was immaculate and spacious.